Privacy Policy

1. Introduction

Global Digital Labs ("we", "us", or "our") operates the EduSynapseOS platform. This Privacy Policy explains how we collect, use, and protect information when you use our services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, organization)
• Payment information (processed by third-party providers)
• Content you create or upload to the platform
• Communications with our support team

2.2 Information Collected Automatically

• Usage data and analytics
• Device and browser information
• IP address and location data

3. How We Use Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Send technical notices and support messages
• Improve and develop new features
• Protect against fraud and abuse

4. Data Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your consent

5. Data Security

We implement industry-standard security measures to protect your data. For enterprise customers, we offer on-premise deployment options for complete data sovereignty.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Object to processing

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

EduSynapseOS is a B2B platform. We do not knowingly collect personal information directly from children. Educational institutions using our platform are responsible for compliance with applicable child privacy laws (COPPA, FERPA, etc.).

10. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: info@gdlabs.io